Ratings & Reviews

Overall Rating

4(225 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Taylor W. - |Recommended: YesEnjoying the amenities and ... — Enjoying the amenities and all the upgrades. I am most impressed with the community engagement events...I see them and hear about them so I cannot wait to attend.
response from property -Taylor, we're thrilled to hear you are taking advantage of the array of amenities we offer. One of the many reasons our residents enjoy living here is due to our community events, so we hope to see you at the next one! Thank you so much for sharing such positive feedback.
Review From Modern Messagesubmitted by Jun S. - |Recommended: YesGreat place to live. For th... — Great place to live. For the money, it worths every single dollar. One thing I wish they can improve is the coffee. They removed coffee machine in the common area.
response from property -Jun Soo, we are happy to have you here. Thank you for your review. We will make sure the team receives your feedback about the coffee machine. We appreciate you bringing your suggestion to our attention.
Review From Modern Messagesubmitted by Makara F. - |Recommended: YesThe staff here are super ni... — The staff here are super nice and professional. Always available when needed. The property is well kept. Noise levels are low. The building feels secured.
response from property -Makara, thank you for your vote of confidence! We're excited that you've been impressed by our professional team and our quiet, well-kept community. We appreciate your five-star feedback!
Review From Modern Messagesubmitted by Amanda C. - |Recommended: YesNice apartments. Spacious a... — Nice apartments. Spacious and clean. I wish there were more things in walking distance but it keeps it quiet that way. Enjoyed my time here
response from property -Amanda, thank you for validating our commitment to excellence with your lovely review on our well-kept, spacious homes and peaceful atmosphere! It's always a pleasure to provide exactly what residents need to be able to enjoy the perfect living experience.
Review From Modern Messagesubmitted by Joaquin B. - |Recommended: YesThis community has improved... — This community has improved from this summer. I am not sure if it is just because of the time of year or not . I am only things that I hope improve would be parking on the street for residents that have those reserved, trash that seems to pile up, dog waste that litters every bit of walking area, and smoke weed on the property. It would be great if the manager sent out a weekly news letter or there was a social component to this that allowed neighbors to communicate.
response from property -Joaquin, thank you for your review and feedback. It is nice to hear that you have noticed improvements throughout the community since summer. We will be sure to pass along your feedback about parking, waste management, and smoke to the team for internal discussion and future improvement. As time continues, if there is anything you would like us to address, please feel free to stop by the office. We are here to help.
Review From Modern Messagesubmitted by Ariana W. - |Recommended: YesOverall, I've enjoyed my li... — Overall, I've enjoyed my living experience. I love my apartment and the location. I am able to have problems solved easily with maintenance. The community amenities are pretty good and the staff are generally friendly. My biggest problems come with pests mostly, but overwhelmingly, outside considering I live on the first level , parking and thin walls. Aside from these things, I like the community and would recommend it to others.
response from property -Your recommendation is our favorite kind of compliment, Ariana! Thank you for letting us know that you're happy with your home and our terrific team. However, we want to take action to address any concerns about pests and earn your total satisfaction. At your convenience, please contact us at millebrookhaven@trinity-pm.com. We look forward to speaking with you.
Review From Modern Messagesubmitted by Kiesha C. - |Recommended: YesQuiet neighborhood. Great a... — Quiet neighborhood. Great amenities. Only drawback is the lack of visitor parking. Prevents me from even inviting guests. Would be nice to have certain hours of the day that we can let visitors park in the garage so they aren't on the first floor searching for parking. Also, would be nice to have community events on weekends for those that work the same hours as the leasing office.
response from property -Kiesha, thank you for sharing your encouraging feedback on our atmosphere and amenities. We strive for continuous improvement when it comes to our service, so we appreciate you letting us know about your concerns with visitor parking and event hours, too. Please feel free to email us at millebrookhaven@trinity-pm.com so we may address these matters with you directly and improve your comfort here.
Review From Modern Messagesubmitted by Tatiana B. - |Recommended: YesI love the privacy the comm... — I love the privacy the community gives and the safety of the garage... the office staff is very helpful in any situation that i have had..spacious living and bed rooms
response from property -Tatiana, your high praise for our team's exceptional service and distinctive community features brightened our day! Please don't hesitate to reach out any time we may be of assistance.
Review From Modern Messagesubmitted by Owolabi O. - |Recommended: YesMy experience was extremely... — My experience was extremely quick and delightful. I was able to move into this beautiful apartment with the help from Nichole, she really did an awesome job
response from property -Owolabi, we're proud of the professional team we've assembled, and Nichole's efforts are a perfect example of the exceptional customer service we aim for. Welcome to the community, and please feel free to connect with us any time we may assist you.
Review From Modern Messagesubmitted by Ashley S. - |Recommended: YesI have enjoyed living here.... — I have enjoyed living here. The leasing and maintenance staff are all prompt and professional. I like the amenities and the pool is perfect in the summertime
Review From Modern Messagesubmitted by DeJa C. - |Recommended: YesI have been living here for... — I have been living here for almost a month and so far my experience has been very enjoyable. The property is fairly quiet and clean. Residents seem to keep to themselves but are friendly. Maintenance is fast and does a good job.
response from property -Thank you for your thoughtful review, DeJa. We have been happy to have you here over the past month and look forward to many great months to come. If there is anything you need as you continue settling in, please let us know.
Review From Modern Messagesubmitted by Siarra S. - |Recommended: YesI have been here for just a... — I have been here for just about 1 month and I have enjoyed it so far. My apartment is cozy and the neighborhood is quiet enough and the traffic around here isnt as bad as I thought it would be. There are a few saftey features that I feel like are lacking could be improved and there are a few features in my apartment that i would have liked to have seen updated, but other than that, everything is good.
response from property -Siarra, it's a pleasure to hear that you are settling in and enjoying your apartment home so far. If there are more comments you would like to share regarding community improvements, please feel free to visit us in the office. We're always here to help!
Review From Modern Messagesubmitted by Ashanti M. - |Recommended: YesThis was the best move in e... — This was the best move in experience I have had yet this far. Nichole Rodriguez was a great leasing agent she made the move less stressful. The property is so beautiful and I love all the amenities. Great property so happy to be apart of an amazing community
response from property -Ashanti, we're sure that Nichole will be thrilled when she finds out how glowing your feedback on her is! She's one of our most consummate and friendly professionals, so while it doesn't surprise us that she left such a great impression on you, we're excited to hear it nonetheless. Thank you for putting your faith in our community's ability to provide you with the home of your dreams.
Review From Modern Messagesubmitted by Natali G. - |Recommended: YesStephanie is really nice an... — stephanie is really nice and always willing to Help she goes above and beyond. The apartments themselves need a little bit of maintenance, the trash shoots are extremely dirty.
response from property -Natali, it is wonderful to hear that Stephanie has added to your experience in our community. We appreciate your feedback regarding our trash shoots, and we will have our maintenance team look into your concerns. Please feel free to visit our office if there are any additional comments you would like to share.
Review From Modern Messagesubmitted by Mohamed C. - |Recommended: YesIt’s been great so far. No ... — It’s been great so far. No complaints for my apartment or the community in general. The office staff I’ve interacted with so far have been helpful. The only issue I can think of is guest parking that gets filled up pretty quickly so I wonder if there is a sort of temporary tag for a guest to be able to park in the area designated for residents usually plenty of spots left unused.