Ratings & Reviews

Overall Rating

4(224 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Jhonnathan V. - |Recommended: YesExcelente ubicación, a vece... — Excelente ubicación, a veces se congestiona para entrar por el tráfico, los apartamentos son muy acogedores, la alfombra del pasillo no está en la mejor condición y con un olor algo extraño, el personal es atento
response from property -Jhonnathan, gracias por tomarse el tiempo de revisar nuestra comunidad. Nos complace saber que estas disfrutando de tu apartamento, y esperamos tenerte aqui por muchos anos mas. Haganos saber si hay algo que podamos hacer para ayudarlo.
Review From Modern Messagesubmitted by Alivia B. - |Recommended: YesSo far I have had great exp... — So far I have had great experience the staff is great. The property is clean. I enjoy the amenities. I look forward to staying here . I look forward to meeting new people
response from property -Alivia, we are lucky to have you here. Thank you for your review and a four-star rating. If there is anything we may do to enhance your time here, please let us know.
Review From Modern Messagesubmitted by Brittany H. - |Recommended: YesI love it here. The staff i... — I love it here. The staff is nice, maintenance gets on whatever at a good timing. There is never really a problem with anything thought. Awesome location.
response from property -Hi Brittany, it's heart-warming to hear that you love our community! Our goal is to provide top-notch customer service in a timely manner, and your review reassures us of our efforts. Thank you!
Review From Modern Messagesubmitted by Napolen F. - |Recommended: YesI've enjoyed living here th... — I've enjoyed living here the past 2 and a half years. Great location and I like the amenities It's usually pretty private but if you see your neighbors they are always friendly.
response from property -Hello Napolen, thank you for your vote of confidence! Nothing makes us happier than hearing favorable feedback from loyal residents such as yourself. If you ever need anything from us, please don't hesitate to call or stop by our office!
Review From Modern Messagesubmitted by Argy*@*.Com - |Recommended: YesStaff is very friendly Mai... — Staff is very friendly Maintenance is very responsive, very polite and knowledgable of the various issues. It has been a very nice experience so far
response from property -Your review made us smile. We are so uplifted to hear that you enjoy our friendly community and exceptional customer service. Thank you for motivating us to work even harder.
Review From Modern Messagesubmitted by Ciera J. - |Recommended: YesThe Mille has a very friend... — The Mille has a very friendly, helpful staff. They’re always hosting events for the residents and giving back to make us feel at home. The maintenance team is fast too.
response from property -Ciera, thank you for sharing that you feel so at home in our welcoming community with lots of fun events. Your kudos for our friendly, responsive office and maintenance teams mean a lot. We enjoy having you here.
Review From Modern Messagesubmitted by Jamica E. - |Recommended: YesMy experience was a fast ex... — My experience was a fast experience Nicole Rodriguez was great with communication over email.. Stephanie work her but off to get you approved and the maintenance crew works fast and efficient.. after a couple weeks I noticed that everyone who uses the trash valet service has the same Garbage can and I didn't have one at all so I had to go buy my own not a big deal but probably something they missed I think.. overall it cool place to stay you’ll love it
response from property -Jamica, your fantastic review lets us know that you're comfortable and satisfied in our well-maintained community. Thank you for sharing how impressed you were with the helpful, efficient customer service provided by Nicole, Stephanie, and our maintenance team. Also, we're glad you got the trash valet service figured out, but if you have any questions about it, just come by the office. We aim to keep you feeling right at home here.
Review From Modern Messagesubmitted by Katrina J. - |Recommended: YesWe, for the most part, have... — We, for the most part, have had a pleasant experience at Mille. Anything that becomes an issue, they usually fix at some point. The false fire alarms going off used to be a big issue but we haven't had that problem for almost a year. Also, the changes made to the staff was a GREAT change. They host events now and happy hours and they are very efficient. One thing I hate is how thin the walls apartments are here. You can hear everything going on above and below you. But that's not unusual for apartment living i guess. The apartments are very nice modern and the pool is amazing.
response from property -Katrina, thank you for taking the time to share your feedback. We're so glad your experience with our team members has improved. We appreciate your participation in our resident events. If there's anything we may ever do to assist you, please feel free to stop by the office or email millebrookhaven@trinity-pm.com.
Review From Modern Messagesubmitted by Dashay S. - |Recommended: YesIt is a wonderful area, th... — It is a wonderful area, the people the live here are verry nice and also the staff with the exception of one, tries their hardest to make sure i have what i need in my apartment
response from property -We're really glad that our team has done such a great job of meeting your living standards, Dashay! We're delighted that you enjoy the welcoming environment that our team works so hard to provide. If you ever have any concerns in our community, please don't hesitate to contact us at millebrookhaven@trinity-pm.com or stop by our office. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Jaylan R. - |Recommended: YesLove the community and upke... — Love the community and upkeep of property This is a great place to live and there’s a variety of different amenities for all residents to enjoy.
response from property -Jaylan, thank you for your incredible review. Our team is encouraged to hear that the hard work we put into maintaining our beautiful community is appreciated. We hope you continue to enjoy the array of amenities we provide.
Review From Modern Messagesubmitted by Dawna T. - |Recommended: YesSam and Nicole have been ve... — Sam and Nicole have been very attentive and responsive to any concerns leading up and after my move-in. It has been a great experience thus far.
response from property -Dawna, thank you for your review. We are happy to hear that your experience in our community has been great so far. We will be sure to let Sam and Nicole know that you said they are attentive and responsive. They will certainly appreciate the kudos. Have a good day!
Review From Modern Messagesubmitted by Jun S. - |Recommended: YesIt is a great apartment. Be... — It is a great apartment. Best value for the money and very luxury apartment. I highly recommend it. Very good location as well. Friendly staff
Review From Modern Messagesubmitted by Mckenzie D. - |Recommended: YesMy experience has been grea... — My experience has been great so far I love the valet trash service and maintenance is on top of the requests. Building is clean and quiet for the most part.
response from property -Mckenzie, we are grateful for your recognition of our maintenance team's outstanding service, as well as the convenience of our valet trash service. We appreciate you taking the time to let us know that we have met your expectations. We appreciate you!
Review From Modern Messagesubmitted by Brian T. - |Recommended: YesWe've lived here for years,... — We've lived here for years, so we've experienced the ups and downs that come from any multifamily community. Overall, it has been a positive experience, and you can often see certain people from management actually trying to better the community. The Maintenance team does a pretty solid job, and the leasing staff are friendly. Don't expect anyone to necessarily go out of their way to help, but when you speak to them and ask, things will get done. The amenities are pretty nice compared to other nearby properties, though it would be nice if the gym had a few extra pieces of equipment. parking is never a problem for residents, but guest parking on the lower level fills up VERY fast on weekends. You can go to leasing to request a guest pass so your guest can park on the resident parking levels there's no reason not to do this - it's as simple as walking in and asking, no booting worries, and if you can reduce stairs walking distance for older guests or people with disabilities. If you expect any apartment to be a perfect community filled with perfect neighbors who never do anything weird loud illegal, then you are wishful thinking sorry, but it's true in the case of most communities . Either way, I've enjoyed it here, had only a few issues which are typically dealt with pretty quickly, and have gotten some decent deals on rates. I'd recommend to anyone looking.
response from property -Brian, thank you for taking the time to share your honest feedback on your experience as a long-term resident of our community. We're glad that you are satisfied with the service of both our office and maintenance teams, and appreciate you letting us know about the improvements you have observed. If there is ever anything we can do for you, please don't hesitate to reach out. We appreciate you taking the time to leave us a review.
Review From Modern Messagesubmitted by Yunkyung C. - |Recommended: YesI have been here for three ... — I have been here for three months now and I like here so far. The community is clean and quite and has good amenities as well. In particular, swimming pool is very beautiful
response from property -Yunkyung, thank you for your review! It's so delightful to know that you're enjoying your new home. You can be assured that our team will always prioritize your comfort and satisfaction, so please feel free to reach out if you ever need anything.